Telstra’s poor customer service
I RECENTLY visited the Telstra Shop at Meadow Mews with an account complaint, and I must say that I was treated with the utmost respect and patience by the staff who attended me. But I must say that Telstra is now a swear word to me, how can they be called a telephone service when the only contact you have is with a recorded voice saying “sorry I did not get that” then eventually ring off. Why do the management of these companies get bonuses when they treat customers as a means of keeping their profits up at all costs, with no regard to the angst their overcharging might have on customers? They then hide behind computer error or coronavirus. Someone must take responsibility. Telstra’s core business is service, their methods are no better than Centrelink’s Robodebt.
Ian J Smith, St Leonards.
State’s dancing prohibition
WITH dancing prohibited at hotels and clubs for possibly the next 12 months, has dancing hit rock-bottom with “buttock boogie?”
Kenneth Gregson, Swansea.
Quality of online education
I SHARE the same feeling and concerns of Brooke Wallace. Those two students’ comments state how deficient online education and especially placement online is compared to face-to-face classes and placement. What upsets me the most is the inability of UTAS to notice that I, as an international student, asked uni more then once if there would be any discounts as online education is always cheaper than face-to-face. However, the answer I keep getting is that the university has kept up with the same education standards as before.
Patricia Terra, Pascoe Vale.
US election postal voting
SOME claim Donald Trump is destroying democracy through his opposition to postal voting. Can’t they easily thwart his nefarious plans by simply voting in person, especially since they insist masks work so well?
Jack Sonnemann, Lucaston.
Major Projects Bill disguise
THE Major Projects Bill seems to me just one more poorly disguised attempt to wave developers through instead of making them follow due process. Are we still, in the 21st century, blinded by the idea of progress?
So much of what was once called progress has turned out to be a bunch of really bad ideas, ruinous to our planet and always damaging the local community.
Anne Brelsford, Legana.
The Good Guys site approval
ON this occasion, I must agree with Lionel Morrell. Would our councillors please explain why they approved this envelopment.
Lionel is correct on every point he makes.
Jeff Blackmore, South Launceston.
National Press Club address
THE Press Club speech by the Chinese diplomat was the truly enlightening spectacle of someone believing their propaganda, it highlights the massive disconnect between the reality of their actions and the reactions against those who stand their ground.
No mention of the Uighurs of course, nor the island-building, nothing about the harsh punishment meted out to the doctors who first broke the news of COVID-19 last December. That must have slipped his mind.
Peter Taylor, Midway Point.
There are practical solutions
THE future of Launceston’s Brisbane Street Mall Tasmanian tiger statues should be a very simple decision.
As stated in The Examiner last week, a risk assessment is underway on their fate.
We need continuity throughout our public pedestrian spaces. Those tigers should be presented just as those outside the council administration block are.
I have seen many people trip in the mall with two being offered first aid.
Many local retail businesses agree and hundreds of our business customers have made comments over the years that the occupational health and safety of these tigers is very questionable. To me and thousands of residents it’s a given that as much as we all adore these art installations, they without hesitation should be presented on plinths surrounded by lush native gardens.
The mall would take on a significantly friendlier vibe. The thylacines would become instant overnight superstars being photographed on the hour, every hour.
With the various changes earmarked for the CBD let’s hope practical public art installations come into fruition that will be safe, encouraging, challenging positive thought-provoking civic pride across all age groups.
Bruce Webb, Launceston.
How about a barrier?
HAVING lived in Launceston and raised three boys there, the tigers were a family favourite at the library.
The mall is a great location and perhaps a simple rope type barrier around it, but open so that the children have open access to it.
Robert Wallace, Richmond.
They are low-lying hazards
WHY can’t we just put the statues up onto an existing ledge or make a stand for them with seating around it.
Objects under eye level will always be a hazard.
Kathleen Nicholas, Mowbray.
Move them on completely
IF you take them down from outside, please put them in a museum.